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Absolutely. Your privacy is our highest priority. All patient information, treatment details, and records are fully confidential and protected. Nothing leaves our walls without your explicit written consent.

Program duration varies depending on individual needs and the type of care required. Residential programs typically run between 4 to 12 weeks, while outpatient programs are more flexible. Your care team will recommend the most appropriate duration during pre-screening.

Yes. We encourage family involvement as part of the healing process. Visiting hours are structured to support your recovery, and our team will guide families on how best to support their loved one. Family therapy sessions are also available.

We recommend bringing comfortable clothing for at least one week, personal hygiene items, any prescribed medications with documentation, a valid ID, and any health insurance documents if applicable. Our admissions team will send you a full checklist upon confirmation.

Yes. We accept M-Pesa via Paybill, as well as cash and bank transfers. Installment payment plans are also available for eligible patients. Contact our admissions team to discuss the option that works best for you.